Experience Healthx 2017

Healthx Customer Conference
Oct 23-25, 2017 • The Alexander Hotel


  Regular Pricing $549!
September 9 - Onsite
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If you have any questions, please let us know via the “Contact Us” below and we will send you additional conference information.

  SAVE THE DATE 10/23/2017 2:00 PM 10/25/2017 1:00 PM America/Indiana/Indianapolis Experience Healthx customer conference Experience Healthx, the 2nd annual Healthx customer conference, taking place October 23-25, 2017 at the Alexander Hotel in Indianapolis. Join fellow healthcare industry thought leaders, executives, and third-party administrators in a two day event to network with other clients, peers and industry experts and gain insight into strategies, trends, and the technologies for healthcare payers. Indianapolis MM/DD/YYYY

AGENDA Topics and speakers are subject to change.

Experience Healthx kicks off with a welcome event to meet with Healthx executives, account managers and customer service analysts. Plus you can meet with conference sponsors and partners. Cocktails and heavy hors d'oeurves will be served.

It's Time to Upgrade: Taking your member portal from a self-service tool to the Gold Standard of Member Engagement.
Brad McIlwain - User Experience Manager, HealthFirst
Bruce Pritchett - Sales Engineer, Healthx

Product Strategy Track
It’s All About You: Using Big Data to Get Personal(ized)

When you have the data, you can get personal with your members for better engagement and satisfaction. You just have to be smart about how you execute.
Melissa Palladino

New Product Showcase Track
Clinical Solutions

Showcasing our summer release offerings.

Product Strategy Track
The Magic 8 Ball of Predictive Analytics: Can We Really Predict the Future?

New Product Showcase Track

Showcasing our summer release offerings.

Product Strategy Track
The Goldilocks Zone: Managing Member Engagement so it’s “Just Right”

Member engagement is more complicated than providing a member portal. This session will cover other considerations, such as CRM integration, call deflection and preferred channels of communication.
Melissa Palladino
Bruce Pritchett

New Product Showcase Track
Product Enhancements

Showcasing our summer release offerings.

Chuck Rolfsen, Healthx Chief Revenue Officer, leads a panel discussion with some of the top leaders in the industry on hot topics on everyone's mind. One of the most popular sessions from last year's conference, you won't want to miss it!

REGISTER Click on the REGISTER button below to register for the conference. Rooms are available at The Alexander for a reduced rate of $189 a night. All room reservations must be made directly with the hotel. Visit the location page for more information or click here to book your hotel room now.


$549 / month 9/1/17-Onsite

During registration, you may register a guest/spouse to attend the welcome reception (Monday, Oct 23) and the Tuesday evening event at the Oceanaire (Tuesday, Oct 24) for a nominal fee of $150. Guest/spouse registrations are not valid for any general or breakout sessions, sponsor or exhibitor areas or any other conference events.

Our Sponsors Sponsorship opportunities are available for Experience Healthx 2017

Download our Sponsor Packet to learn more


RSM US LLP is the leading provider of audit, tax and consulting services focused on the middle market, with more than 8,000 people in 80 offices nationwide. We are a licensed CPA firm and the U.S. member of RSM International, a global network of independent audit, tax and consulting firms with more than 38,000 people in over 120 countries. RSM uses its deep understanding of the needs and aspirations of clients to help them succeed.


Teladoc is the nation’s leading telehealth provider, with 12.9 million members and more than one million visits completed through our directly managed network of U.S.-based, board certified physicians. Teladoc provides 24/7/365 access to affordable, high-quality medical care for adults and children experiencing non-emergency medical issues, including dermatology, behavioral health, STD testing/treatment, and smoking cessation. Visits are available via phone, secure online video, or mobile app. Teladoc is the first and only telehealth company to receive NCQA certification for credentialing its network of board certified physicians.

WLT Software

Since 1979, WLT Software has established itself as a leading provider of advanced benefits administration and claims adjudication systems for Insurance Companies, Government Employee Plans, TPAs, Cost Containment Companies and Self-Administered Groups.

Our core benefit administration systems, MediClaims and CompClaims, were developed with the understanding that every organization has its own unique needs and requirements. Whether you’re administering multiple plans or one plan, our scalable, flexible solutions can be tailored to fit your needs.


RedCard provides data management and BPO services for the production of printed or electronic documents, including checks, EOBs, enrollment materials, electronic payments, ID Cards, and letters. RedCard utilizes its proprietary DOCS® system to manage all facets of these communications with innovative document designs in full color. DOCS® is the single largest document processing platform in healthcare, and it enables payers to enjoy substantial savings while creating an enhanced member/provider experience.


InstaMed is healthcare’s most trusted payments network, connecting providers, payers and consumers on one platform. The InstaMed Network connects over two-thirds of the market and processes tens of billions of dollars in healthcare payments annually. InstaMed reduces the risks, costs and complexities of working with multiple payment vendors by delivering one platform for all forms of payment in healthcare, designed and developed on one code base and supported by one onshore team of experts in healthcare payments. InstaMed enables providers to collect more money from patients and payers while reducing the cost and time to collect. InstaMed allows payers to cut settlement and disbursement costs with electronic payments and facilitate consumerism for their members.

The Alexander | A Dolce Hotel

333 S. Delaware Street, Indianapolis, IN 46204

Local: (317) 624-8200

Toll Free: (855) 200-3002



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Nestled in the heart of downtown Indianapolis, The Alexander features outstanding business amenities, 157 stunning guest rooms, 52 extended stay suites, and an emphasis on art and design. Guests can take advantage of a fitness center, multiple restaurants, and 16,500 square feet of indoor/outdoor event space. The Alexander offers a refreshing dose of local color and flavor and promises a unique experience for passionate travelers.

Contact UsQuestions or input about Experience Healthx 2017?
Please fill out this form and we'll be sure and get back to you or email us at experiencehealthx@meetings-incentives.com.